The Process

UX Research

Conduct research to understand the needs, behaviors, and preferences of the target audience

Information Architecture

Develop an information architecture that structures the content, navigation, and functionality of the product/service

Wireframing and Prototyping

Creating visual representations of the design to test and refine the user experience before development

Visual Design

Design the look and feel of the product/service, including color schemes, typography, and visual elements

Interaction Design

Design the way users interact with the product/service, including user flows, transitions, and animations

Responsive Design

Ensure that the design is usable and visually appealing on different devices and screen sizes through responsive design

Usability Testing

Conduct tests with users to identify and address usability issues in the design

Accessibility

Ensure that the design meets accessibility standards for users with disabilities

Front-end Development

Translate the design into code and implement the UI/UX on the website or app

UX RESEARCH

UX research works at any project stage. Choose a package that fits where you are, or let's make a custom plan just for you – easy and tailored to what you need.

Strategy phase

UX research at this early stage helps uncover new concepts and possibilities. It sets the stage for innovation and provides product teams with the raw materials needed to create user-centric solutions. We use generative research methods at this phase. It involves conducting competitor analysis to understand the market and emerging trends, user profile development of your target audience, user research through interviews and observations, and stakeholder interviews to align your business goals.

Design phase

The main goal of UX research at this phase is to gather information and insights needed to maximize the user’s experience with your product. It’s where the user’s specific expectations about the product become clearer. We employ iterative, formative research methods during this phase. It involves surveys and questionnaires to collect quantitative data, card sorting to build or enhance the information architecture, in-depth interviews to gain qualitative insights into their preferences and experiences, and usability testing to assess the usability and functionality of the prototype.

Launch phase

During this phase, UX research is conducted to evaluate the effectiveness and success of the project. It helps compare the final outcomes to the predetermined objectives and is performed after the project has been launched. We employ summative research methods during this phase. It also includes collecting quantitative data and insights through surveys and questionnaires.

Our Work

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Mix and Match

Sometimes, all you need is a UX optimization service or maybe just a UX research service. You should be able to choose what you need depending on your budget, timeline of design stage! Which is why we give you the flexibility of handpicking the UI/UX design services of your choice. Take a look at all our design services and create your own UI/UX package!

User Experience Research

We’ve all heard the classic web (horror) stories about assuming the audience's needs and preferences. Our UX research services let you shift from guesswork to data-driven strategic certainty. Find out more details of our UX research services in the section below.

Information Architecture & Content Design

Finding it challenging to organize your content in a way that resonates with your users? Our Information Architecture & Content Design service can create site maps, navigation schemes, and content outlines to enhance your product's usability and improve your users' experience.

Interactive Prototyping & Usability Testing

We help you create low or high-fidelity prototypes of your product to gather user feedback and refine the design. By conducting usability and A/B testing, we help you improve your product's usability and user experience.

Visual Design

Looking to create a strong visual identity that resonates with your target audience? We focus on creating visually appealing and intuitive designs that align with your brand's messaging and values while enhancing the user experience.

Front-End Development & Implementation

Want to bring your product or service to life? Our team of skilled developers codes your design into a functional and interactive product using web technologies such as HTML, CSS, React and JavaScript, creating a responsive design that works seamlessly on various devices.

UX Optimization

Are you concerned about slow load times and unreliable performance? We optimize the performance of your product or service by compressing images and other media, optimizing the code, and implementing caching to improve the user experience.

Specbee's work resulted in an increased SEO score and visits to the website. The project manager was understanding and communicated well with the development team, providing high value. The team delivered work on time and was responsive to our needs.
Kelly Murphy

Head of Marketing Operations, Ubicquia

The site looks fantastic!!! Huge thanks to the entire Specbee team for making the new site a reality! As a virtual organization, our website is so critical to our success, and this big improvement will ultimately make more second chances possible for senior dogs. They send their thanks as well!
Heather Hayes

Director of Marketing & Communications, The Grey Muzzle Organization

Frequently asked questions

Q: What are the most common UI/UX challenges, and how does Specbee address them?

Some common UI/UX issues include: - Confusing Navigation – Users struggle to find what they need. How Specbee fixes it: We create clear, intuitive navigation and well-structured information architecture. - Slow Load Times – Frustrates users and increases bounce rates. How Specbee fixes it: We optimize performance with efficient front-end development and UX optimization. - Poor Mobile Experience – A clunky interface on smaller screens. How Specbee fixes it: We design fully responsive, mobile-friendly experiences. - Unclear Calls-to-Action (CTAs) – Users don’t know what to do next. How Specbee fixes it: We create visually distinct, well-placed CTAs that guide users seamlessly. - Inconsistent Design – Hurts brand trust and user experience. How Specbee fixes it: We build design systems for consistency across all touchpoints. With our research-driven approach, usability testing, and custom UI/UX design, we ensure your digital experience is seamless, engaging, and conversion-friendly.

What are UI and UX design services?

UI and UX design services focus on creating intuitive, visually appealing, and user-friendly digital experiences. At Specbee, we offer UI/UX strategy, user research, custom design, usability testing, and design system development to enhance engagement and drive results. Our structured process ensures seamless and effective user experiences.

Are UI and UX a part of service design?

Yes, UI and UX are essential components of service design. While service design focuses on the overall experience of a service, including processes, touchpoints, and interactions, UI (User Interface) and UX (User Experience) design ensure that digital touchpoints, like websites and apps, are intuitive and user-friendly.

How can UI and UX design services improve my website?

Great UI and UX design can make all the difference in how people interact with your website. A good design offers a smooth, frustration-free experience where everything just works! At Specbee, we focus on making your user experience intuitive, engaging, and easy to use so visitors stick around longer, find what they need faster, and actually enjoy using your site.

What bespoke services do you offer?

At Specbee, we understand that every project has unique needs. That's why you can mix and match our UI/UX design services, allowing you to select specific offerings based on your budget, timeline, and design stage. Our services include user research, content design, prototyping, visual design, front-end development, and UX optimization. But no matter what, you get a custom-fit solution that works for you. Read a case study of how we redesigned The Grey Muzzle’s website to improve their engagement.

What else do you offer besides UI/UX services?

Besides UI/UX design, we specialize in Drupal development services, including custom development, Drupal migrations, Support & maintenance, Drupal SEO, Staff augmentation, and Acquia services. If you need a brand-new Drupal site, a smooth upgrade, third-party integrations, or ongoing support, our team delivers scalable, high-performance solutions tailored to your needs.

How much do UX agencies charge?

UX agency pricing varies widely based on the scope of work, expertise, and location. Some agencies charge hourly rates ($75–$200 per hour), while others offer fixed-price projects ranging from $10,000 to $100,000+, depending on complexity.

At Specbee, we offer a flexible, mix-and-match approach, allowing you to choose only the services you need. This results in making high-quality UX design more accessible and cost-effective.

What are the most common UI/UX challenges, and how does Specbee address them?

Some common UI/UX issues include:

Confusing Navigation – Users struggle to find what they need.
How Specbee fixes it: We create clear, intuitive navigation and well-structured information architecture.
Slow Load Times – Frustrates users and increases bounce rates.
How Specbee fixes it: We optimize performance with efficient front-end development and UX optimization.
Poor Mobile Experience – A clunky interface on smaller screens.
How Specbee fixes it: We design fully responsive, mobile-friendly experiences.
Unclear Calls-to-Action (CTAs) – Users don’t know what to do next.
How Specbee fixes it: We create visually distinct, well-placed CTAs that guide users seamlessly.
Inconsistent Design – Hurts brand trust and user experience.
How Specbee fixes it: We build design systems for consistency across all touchpoints.

With our research-driven approach, usability testing, and custom UI/UX design, we ensure your digital experience is seamless, engaging, and conversion-friendly.

Standing Out

End-to-End Expertise

Our company has a well-rounded Drupal support team with expertise in website audits, security updates, performance testing and tuning, integration assistance, and more. This means we can take care of your issues as they arise and assist you round the clock.

Deployment and Scaling

As an experienced Drupal web development company, our Drupal support experts are well versed in handling complex environments, multiple Drupal-based properties, scaling and security challenges, and emergency support challenges.

Experience

If your Drupal website is critical to your business, you want to trust experts to take care of its upkeep and maintenance. This is why our enterprise clientele choose us to maintain their websites. Along with the expertise and experience, we have robust processes in place to ensure your website operating at peak fitness, all the time.

Cost Effective

Our maintenance and support plans are flexible and can be designed to fit just about any budget. Talk to our team and we’ll help you craft a plan that suits you best.

Customers Come First

Our maintenance process is structured such that you are always aware of how your website is performing. You’ll be informed of any updates done on your site, and you won’t have to lift a finger. Your website is as critical to us as it is to you.

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UI/UX Design & Research Services