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Round-the-clock support for your Drupal website

When your Drupal website is at the heart of your business, it is imperative that it performs flawlessly at all times. With our dedicated Drupal support and maintenance services, you never have to worry. Your website will be handled by a team consisting of Drupal experts who have developed, modified and enhanced some of the most demanding and traffic-intensive Drupal websites on the web.

Support and maintenance assistance includes

  • Access to a dedicated expert who responds quickly and can assist you with new feature development for your website.
  • Round-the-clock website monitoring to ensure your website is serving your users as expected.
  • Regular website maintenance and upgrades, including urgent security updates, minor version updates, regular backups and performance reporting.

We've got your back

Our flexible Drupal Support and Maintenance plans are made to suit yours specific needs. Just talk to one of our experts to learn more about what we can do for you.

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Let's get specific

What Drupal support and maintenance services do we offer

You can customize our Drupal support and maintenance services packages to suit your budget and requirements. No matter what your website's maintenance needs are, you can be sure that it’s being monitored by an expert.

Site performance audits

As a key part of our support and maintenance services, our team performs a comprehensive site audit to pinpoint performance issues, identify security problems, and review your site to determine whether or not your site needs SEO optimization.

Drupal fixes & performance optimization

As part of our Drupal maintenance services, we will fix issues identified during the audit or reported by you at any time. Tickets can be raised and tracked at all times.

Drupal Security Patch Updates

Keeping your Drupal website up to date is critical to its performance. At Specbee, our Drupal experts are always on top of security patch updates, ensuring the complete security of your site.

Dedicated SPOC

In addition to the Drupal support helpdesk, you will also be supported by a dedicated project manager, who would be accessible at all times.

Drupal consulting

With our Drupal support and maintenance package, you can get access to our Drupal consultants, who will help you strategize your website’s evolution so that it aligns with your business goals.

Drupal module updates and assessment

Our Drupal experts have unparalleled knowledge on building complex and unique Drupal modules. They adhere to best practices and craft error-free, secure codes for your Drupal site, according to your business requirements.

Drupal feature enhancements & additions

When you select Specbee as your Drupal support and maintenance partner, our Drupal support team is also available to add features or enhancements in order to help you improve your website or application and best utilize your support hours.

Drupal interface improvements

With expertise in Drupal framework and other third-party applications, our team can create a seamless interface on your Drupal website.

24X7 Drupal support helpdesk

Our Drupal maintenance services provide you access to a 24/7 help desk. Operated by a ticketing system, you can raise issues concerning your website when they arise and then track those issues as they move towards completion.

Website performance reporting

Our Drupal support team will provide you with website performance reports, which cover factors such as CPU memory utilization, load times, and other performance impacting factors. These reports enable you to know exactly how well your website is performing so you can make informed decisions about feature additions or optimizations.

At the risk of sounding a bit too proud, we know what we’re doing. As one of the top five contributors to Drupal for multiple years and being a Signature Supporting partner, we get to help improve the platform that allows us to deliver innovation. But even more importantly, as a Drupal development company, giving back to the community is a moral responsibility. All of us drive the project forward.

Standing Out

End-to-End Expertise

Our company has a well-rounded Drupal support team with expertise in website audits, security updates, performance testing and tuning, integration assistance, and more. This means we can take care of your issues as they arise and assist you round the clock.

Deployment and Scaling

As an experienced Drupal web development company, our Drupal support experts are well versed in handling complex environments, multiple Drupal-based properties, scaling and security challenges, and emergency support challenges.

Experience

If your Drupal website is critical to your business, you want to trust experts to take care of its upkeep and maintenance. This is why our enterprise clientele choose us to maintain their websites. Along with the expertise and experience, we have robust processes in place to ensure your website operating at peak fitness, all the time.

Cost Effective

Our maintenance and support plans are flexible and can be designed to fit just about any budget. Talk to our team and we’ll help you craft a plan that suits you best.

Customers Come First

Our maintenance process is structured such that you are always aware of how your website is performing. You’ll be informed of any updates done on your site, and you won’t have to lift a finger. Your website is as critical to us as it is to you.

Frequently asked questions

What are Drupal support and maintenance services?

Drupal support and maintenance services keep your Drupal site running smoothly, secure, and up-to-date. They include regular updates, bug fixes, security patches, performance optimization, and ongoing technical support. This way, you can focus on your business while we handle all the technical upkeep.

Why does my Drupal site need support and maintenance services?

Your Drupal site needs support and maintenance to prevent issues that can impact user experience and security. For example:

  • Security updates: To protect against the latest vulnerabilities with regular security patches.
  • Bug fixes: To catch and fix issues that may affect page load speeds, form submissions, or content display.
  • Compatibility: As you add new modules or custom features, regular maintenance ensures everything works smoothly together.
  • Performance: To optimize for faster load times, which helps with both SEO and user satisfaction.

Choosing a Drupal support and maintenance services package from a reputed Drupal agency means fewer headaches for you and a better experience for your users.

What is the difference between maintenance and support?

Maintenance and support serve different roles for your Drupal site. Maintenance is proactive—it involves regularly updating modules, applying security patches, and optimizing performance to keep your site secure and running smoothly. Support, on the other hand, is reactive. It’s about troubleshooting issues, answering questions, and resolving any problems that come up as you use the site. At Specbee, we handle both maintenance and support so you get the best of both worlds.

Why choose Drupal over other CMS?

Drupal is a great choice if you need a flexible, secure, and scalable website. It can handle complex setups and custom features better than most other CMS platforms. Drupal is built to grow with you, so as your business evolves, your website can easily adapt. At Specbee, we know Drupal well (it’s all we do!) and our Drupal development services are designed to help you get the most out of it, giving you a site that really fits your needs.

How do I contact Specbee for Drupal support?

If you're an existing Specbee client, you can easily reach out to us through our issue and ticket tracking system, where we’ll quickly address any concerns. For new clients, we’ll set up an account for you, allowing you to raise support tickets at any time. Our team of Drupal experts will take it from there, ensuring your issue is resolved promptly and professionally. We’re always here to help keep your site running smoothly.

Specbee’s stellar service, deep development expertise, and transparent/regular communications were only overshadowed by their ability to creatively solve problems.
ERIKA HASKELL
PMP Senior Project Manager, Physicians Insurance A Mutual Company

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