Today, business process automation is not just considered by bigger organizations but by SMBs too. And why not? When you can have a process that can do your work while reducing your overheads in the long run, why wouldn’t you choose one? Business process automation (BPA) is a process that uses a software program or platform instead of human intervention to improve your cost and workflow efficiency. It can be implemented in various stages/processes of your organization like Marketing, Sales, Project Management, or any other process that needs automation. Drupal 8 and Drupal 9 offers many modules and distributions that can help you automate your business process easily. Let’s look at some of them in this article.